Shipping and returns
Shipping
All orders are shipped from Paris, France.
- Our products are made to order, this means that we need 2 to 5 business day to create your order depending on the design. Your order will be shipped once it's created.
- Once ready, your order will be shipped trough La Poste in 2 to 3 business day for France and a week for other destinations.
- You will receive a confirmation email with your tracking number.
- FREE shipping for all orders above 80€.
Returns
You can ask for a return if you respect the following:
- If it is NOT a custom order. An order qualify as Custom if you asked for a size, color or any other modifications.
- You handle the return fee.
- All returns must be done within 14 days from the day you receive your order.
- The retuned item(s) can't be damaged and returned in its original packaging.
In case of damage upon reception
- You have a delay of 3 days to signal a damage packaging to our customer service to *INSERTEMAIL* and please join a photo of the packaging.
We can then proceed to a refund.